"We at Rana have always found that the biggest difference between Acros and other companies in the sector, lies in the way in which they really look after their clients. Using Acros means that we deal with just a few contacts who are taking care of the Rana account to meet the company's needs precisely yet flexibly, thereby giving us a service much like having a suit made to measure, rather than offering us a standard product as do many other insurance brokers."
Gian Luca Rana
PASTIFICIO RANA | CEO
"Continuous innovation in a complex sector such as the sale of electricity and gas and energy efficiency, requires being able to rely on advanced risk control and risk management systems. We have always found Acros has the necessary expertise to provide us with the right insurance solutions for our ever-evolving needs. They carry out thorough research in both the Italian and foreign insurance markets so as to give us fully customised products."
VIVIGAS ENERGIA & VIVIESCO | CEO
"Here at Acros, quality must always be found in two aspects: the product and service. Product quality means not only carefully selecting the insurance markets in which to operate, but also creating each coverage plan according to each Client's needs and specific insurance background. Quality of service, on the other hand, is more idealistic, and we aim to provide this above all in our direct, personalised broker-client relationship. In fact, our job is not to sell policies, it is to be personal consultants for each of our customers."
ACROS | Account Manager
"The main feature which has increasingly affirmed our trust in Acros, and confirmed our choice of this company, rather than other competitors, is Acros' decisive dynamism which we have seen in all kinds of situations. The factor that makes the difference is their broker-client rapport: always based on fairness and transparency. Something which cannot be taken for granted today"
PELLINI CAFFÈ | CEO
"I have always strongly believed in the value of empathy, and here in Acros I have seen it as a strong motivator. An empathetic approach to the client's needs and critical issues means not creating just another service, but creating a customised service for each client. I am in fact convinced that empathy is the most effective 'motivational app' for us here in Acros, as well as the best opportunity for us to ensure to that the client sees their expectations fulfilled."
ACROS | Claims
"In order to deal with our operational processes, we need to be presented with all the useful information available simply and comprehensively so as to make the correct insurance choice. The clarity and simplicity of Acros presentations illustrating the various insurance solutions - combined with their total competence - ensures the transfer of risks to the insurance market are just right for us. This has been a constant feature we have found with Acros."
PETAS | Chairman